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End User License Agreement (EULA)

Effective Date: 9/17/2025

Company: StartStak, Inc., a Delaware corporation ("StartStak," "we," "us," or "our")

This End User License Agreement ("Agreement") governs your access to and use of StartStak's software-as-a-service ("SaaS") platform, including the Academy, Lighthouse, Artificial Intelligence services (“AI Services”), Go-To-Market services (“GTM Services”), and Analytics modules, available through our web-based services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by the terms of this Agreement in its entirety.

1. DEFINITIONS

"User" or "you" refers to the individual or entity accessing the Services. "Platform" means StartStak's web-based applications, including Academy, Lighthouse, and Analytics. "Subscription" refers to the license type purchased, including monthly, quarterly, or annual access. "Personal Data" means information that can identify a user, including: name, email, demographics, and behavioral usage. 

2. LICENSE GRANT

StartStak grants you, as an individual user, a limited, non-exclusive, non-transferable, revocable license to access and use the Services, for your internal business purposes only, subject to your compliance with this Agreement. Access is provided solely for your internal business purposes in accordance with the subscription tier selected (e.g., Academy-only, Lighthouse with Academy, enterprise access). This license does not extend to your customers, employees, or affiliates unless expressly authorized by StartStak in writing. 

Managed Campaign Services and Platform Dependencies

Certain GTM (Go-To-Market) Services offered by StartStak, including managed outreach solutions such as SignalFlow, involve the use of third-party platforms (e.g., LinkedIn) and/or digital marketing (e.g., Instagram ads) to execute client-authorized campaigns. StartStak is not affiliated with or endorsed by LinkedIn or any third-party platform used in the course of such services. 

By engaging StartStak to provide these services, user expressly authorizes StartStak to access and interact with user’s platform accounts, including the sending of communications and engagement with platform users, as required to fulfill the service scope. user acknowledges that use of such platforms is subject to their own terms of service, and that StartStak has no control over enforcement actions or operational changes made by these platforms.

StartStak reserves the right to modify or discontinue managed services that depend on third-party platforms, without liability, if those platforms materially change their access rules or disable campaign-related functions.

3. ACCOUNT REGISTRATION AND SECURITY

To access the Services, you must register an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date.
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify StartStak immediately of any unauthorized use of your account or other breach of security. Sharing, sublicensing, or transferring account access to any third party is strictly prohibited. Violations of this section may result in suspension or termination of your account in accordance with Section 11. 

4. FEES AND PAYMENT TERMS

Subscription fees are processed via Stripe. By subscribing, you authorize StartStak to charge applicable fees according to your selected plan. Stripe's terms are incorporated herein by reference. In case of failed payments, we may retry payment and notify you. Repeated payment failures may result in account suspension following notice and a reasonable opportunity to update payment information. A fee may be assessed for failed payments and/or re-activating your account. AI-GTM services are contract based in which payment is due based on the specific contract and invoiced by StartStak. 

5. RESTRICTIONS ON USE

You agree not to: 

  • Copy the software, in whole or in part;

  • Reverse engineer, decompile, decode, derive or otherwise attempt to discover source code; Use the software to benchmark or analyze system performance without prior consent;

  • Use any automatic or manual process or means to access, scrape data from the platform;

  • Use the Services for competitive purposes;

  • Abuse or defraud the system or use the platform for fraudulent purposes;

  • Tamper with, jail-break, disable, circumvent or otherwise misuse any part of the platform.

  • Permit any other person to access or use the Services unless expressly permitted by this Agreement

6. INTELLECTUAL PROPERTY

All intellectual property rights in the Services, including AI models, workflows, UI/UX designs, branding, and platform architecture, remain the exclusive property of StartStak. The software is provided under license, and not sold, to you. This Agreement does not transfer any ownership rights, nor does your access to the services. StartStak reserves all rights not granted in this Agreement. There are no implied licenses granted under this Agreement. 

In connection with the Services, StartStak may provide you with proprietary materials, including but not limited to business processes, technologies, methodologies, action plans, knowledge frameworks, and other content or guidance (collectively, “StartStak Materials”). You acknowledge and agree that all intellectual property rights in the StartStak Materials are and will remain the sole and exclusive property of StartStak. You are granted a limited, non-transferable, non-sublicensable license to use the StartStak Materials solely for your internal business purposes.

You agree not to (a) access or use the StartStak Materials to develop or offer any competing service or product; (b) rent, lease, lend, sell, sublicense, assign, distribute, or otherwise make the StartStak Materials available to any third party, except to your internal contractors solely for your benefit; or (c) use the StartStak Materials in any way that infringes or misappropriates the rights of StartStak or any third party, or that violates any law or regulation.

User Intellectual Property

User retains all right, title, and interest in and to any data, content, business information, trademarks, logos, or other materials that user submits, uploads, or otherwise makes available to StartStak in connection with the Services (“User Materials”). StartStak does not claim any ownership rights in the User Materials.

User grants StartStak a limited, non-exclusive, royalty-free license to use, display, and reproduce the User Materials solely as necessary to provide the Services, including for account setup, campaign execution, reporting, and user interface functionality. StartStak will not modify user’s trademarks or logos without prior written approval.

Unless otherwise agreed in writing, user also grants StartStak the right to use user’s name and logo in StartStak’s customer lists, websites, pitch materials, and case studies to identify user as a user of the Services. Such use shall be non-disparaging, consistent with user’s brand guidelines (if provided), and may be terminated at any time upon written notice by user.

User represents and warrants that it has all necessary rights, licenses, and authority to provide the User Materials and grant the foregoing licenses. User Materials that are marked or reasonably understood to be confidential shall not be used in external marketing materials without separate written permission.

7. DATA COLLECTION AND USAGE

We collect Personal Data and usage analytics through Google Analytics, cookies, and internal tracking. This includes names, emails, demographics, and behavioral data. Data is used to improve services, analyze trends, support GTM services, and generate insights for internal and external use.

Shared or monetized data is anonymized and aggregated unless you explicitly consent to identifiable use. Users retain control over consent for such services. 

8. PRIVACY AND COMPLIANCE

StartStak complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Under GDPR:

  • Users have rights to access and correct their data.

  • A separate Privacy Policy details data handling and is incorporated into this Agreement.

Under CCPA:

StartStak does not sell Personal Data as defined under CCPA and provides a “Do Not Sell My Personal Information” link in accordance with applicable law.

Users have the right to request access to and correction of their Personal Data. Users may also request deletion of their Personal Data, subject to exceptions permitted by law, including where the data is necessary to:

  • Perform the services requested,

  • Comply with legal obligations,

  • Detect or prevent security incidents,

  • Improve or maintain the quality of the Services, or

  • Retain data that has been aggregated or de-identified in a manner that is no longer reasonably capable of being associated with the user.

StartStak may license aggregated, de-identified trend and behavioral data derived from user activity to third parties for research, analytics, and commercial purposes. Such data does not include Personal Data and is handled in accordance with applicable privacy regulations.

9. AI-GENERATED INSIGHTS AND PROFESSIONAL-GRADE SUPPORT

StartStak provides professional-grade, AI-assisted tools designed to support human-led work by founders and entrepreneurs. These tools incorporate curated knowledge frameworks, strategic prompts, and data-driven insights developed by StartStak to help users plan, refine, and grow their businesses.

While the Services are intended to replicate the benefits of expert-level support, they do not constitute legal, financial, or tax advice. Users are responsible for interpreting and applying outputs within their own business context. No guarantee is made as to the accuracy, completeness, or business outcomes of any insight generated by the platform.

10. SERVICE AVAILABILITY AND DISCLAIMERS

The Services are provided “as is” and “as available,” with no guarantee of uptime, uninterrupted access, or error-free performance. StartStak expressly disclaims all warranties, whether express or implied, including but not limited to fitness for a particular purpose, merchantability, and non-infringement.

To the fullest extent permitted by law, StartStak shall not be liable for any direct, indirect, incidental, or consequential damages arising from service interruptions, access delays, or technical failures. 

StartStak does not warrant that use of the Services will result in business success, revenue generation, or the achievement of any specific outcomes. AI-enabled features are experimental and require human oversight.

Certain StartStak offerings, including campaign-related GTM Services (such as SignalFlow), involve the use of third-party platforms like LinkedIn to facilitate client outreach, visibility, and engagement. These platforms operate independently and may suspend, restrict, or alter account access at their sole discretion. StartStak has no control over such enforcement actions and disclaims any responsibility or liability arising from a user’s use of, or access to, those platforms.

User understands and accepts the risk that platform-based services may be interrupted or impaired due to changes in third-party platform policies, features, or enforcement, and that StartStak makes no guarantees regarding campaign outcomes, audience engagement, or message deliverability.

11. TERMINATION

We may suspend or terminate access if you:

  • Breach this Agreement;

  • Use the Services to cause harm to individuals, society, or nature (e.g., promote disinformation, environmental harm, etc.);

  • Engage in abuse, misuse, nonpayment, or fraud.

Upon expiration or earlier termination of this Agreement, all rights granted to you will cease. No expiration or termination shall affect your obligation to pay all fees that have become due before such expiration or termination. Upon termination, StartStak may delete all user data associated with your account, unless required to retain it under applicable law.

12. GOVERNING LAW

This Agreement shall be governed by and construed under the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Tarrant County, Texas.

13. THIRD-PARTY SERVICES

The Services may include software, content, data, or other materials including related documentation that are owned by parties other than StartStak. Use of third-party services (e.g., Stripe, AWS, analytics services, etc.) is subject to their respective terms in addition to and/or different from those contained in this Agreement. These terms are incorporated herein by reference. StartStak is not responsible for the acts or omissions of third-party service providers and makes no warranties regarding their functionality or availability.

14. MODIFICATIONS TO THIS AGREEMENT

We may modify this Agreement at any time, by posting updated terms on our website. You will be required to accept the updated terms to continue using the Services. Continued use of the Services after acceptance constitutes binding agreement to the revised terms.

15. FORCE MAJEURE

StartStak shall not be held liable for any delay or failure to perform its obligations under this Agreement due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, governmental actions, labor strikes or disputes, failures of suppliers, internet service interruptions, hosting outages, power failures, or any other events beyond the reasonable control of StartStak. Performance shall be deemed suspended for the duration of such event.

16. EXPORT COMPLIANCE

You agree to comply with all applicable U.S. and international export and re-export control laws and regulations. You represent that you are not located in, and will not use the Services in, any country subject to U.S. export restrictions or sanctions, and that you are not a person or entity barred from receiving U.S. exports or listed on any U.S. government denied-party list. You shall not access or use the Services in violation of any export restriction, embargo, or regulation. 

17. MISCELLANEOUS

 This Agreement constitutes the entire understanding between the parties. If any provision of this Agreement is found unenforceable, the remaining terms shall remain in full force and effect. You may not assign your rights without our prior written consent.

 

CONTACT 

StartStak, Inc.

2140 E. Southlake Blvd Suite L-641
Southlake, TX, 76092, United States 

Email: hello@startstak.ai 

Website: www.startstak.ai

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